Communication Officer Job Description

The Center for Social Innovation (CSI) Ltd. ( is an organization that focuses on identifying and solving systemic social challenges in the markets and communities, where it operates. Our work environment encourages and embraces individual initiative, innovation, and creativity, and a great overall package will be offered to the successful candidate.

CSI is looking to hire a competent Communication Officer to join our team. The Communication Officer will work on specific projects with specific communication needs, and will work to develop, support, and implement communication activities and material for our internal and external audiences including staff, business partners, and stakeholders. Additionally, the Communication Officer will work on our communication strategy, create productive relationships with media organizations across the spectrum, write and disseminate publicity material, respond to inquiries from the public and media, manage our Diversity, Equity, and Inclusion, and Quality of Life Index campaigns, and coordinate promotional and dissemination events.

To succeed as a Communication Officer, you should be able to think creatively, take initiative, and have excellent communication and interpersonal skills, and be energetic, be passionate, and believe in what we do as an organization. A Bachelor’s degree with relevant experience as a Communication Officer or equivalent experience in a similar role is strongly desired.

Job Title: Communication Officer

Requirements & Experience

  • Bachelor’s degree in communication, public relations, marketing, journalism, or related field
  • Minimum of 2-5 years of relevant experience in a communication role
  • Basic knowledge of desktop publishing software (InDesign/Photoshop)
  • Excellent verbal and written skills in English and Greek
  • Excellent digital and interpersonal communication skills
  • Excellent public speaking skills
  • Experience of handling complex communication campaigns
  • Experience in a wide breadth of multi-channel communication
  • Experience of producing a range of marketing materials
  • Access to media and/or a wide network of media stakeholders
  • Good time management and organizational skills
  • Internal and external communication experience in the services industry
  • Proficient in Microsoft Office, content management systems, and social media platforms
  • A capable organiser, used to meeting deadlines
  • Ability to work alone or as part of a team
  • Ability to maintain a strict level of confidentiality
  • Ability to travel locally and abroad

Other Skills that are useful in this position

  • Resourcefulness, Efficient under pressure, Flexibility, Interpersonal skills, Extrovert, Organization skills, Detail-oriented, Tech savvy, Decisiveness, Common Sense, Critical Thinking

Primary Responsibilities

  • Develop and implement effective communication activities for internal audience and external customers and stakeholders
  • Ensure consistency across all platforms and channels in terms of branding, messaging, and frequency of postings
  • Build and manage a media network and handle media enquiries and create effective press releases to gain positive press coverage
  • Develop and deliver well-executed and effective campaigns
  • Develop working relationships with key internal and external stakeholders and partners
  • Establish and maintain effective relationships with journalists, and maintain a media database
  • Use project planning techniques to deliver projects and actively manage project budgets
  • Collaborate with management to develop and implement an effective communication strategy based on our target audience
  • Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization’s purpose, activities, and services, as well as specific needs pertaining to the EU-funded projects that the organization runs.
  • Optimize content for the website, digital newsletters, print publications and social networking sites
  • Respond to media inquiries, arrange interviews, and act as a spokesperson for the organization
  • Seek opportunities to enhance the reputation of the brand, and coordinate publicity events as required
  • Maintain records of media coverage and collate analytics and metrics
  • Manage conflict as it arises throughout the various media platforms and escalate to management

Companywide Expectations

  • Support, adhere to, contribute and comply with all company processes, procedures, value system, code of contact as directed by management
  • Comply with all Diversity, Equality, and Inclusion policy of the company
  • Follow the company purpose and operational philosophy
  • Any other duties as required to support the business, including maintaining business continuity during emergencies
  • Adhere to confidentiality and transparency philosophies applied within the company
  • Advise Line manager if, at any time, the above duties and responsibilities cannot be performed

Communicating Effectively 

Demonstrate the effective use of the range of communication methods available: internal, external, presentation, written, spoken, electronic, body language and use these methods in appropriate ways suitable to the context and situation

  • Present spoken communication in a polite, friendly, and respectful manner seeking to ensure mutual understanding
  • Listen well and seek clarification and understanding, avoiding jumping to conclusions, or making assumptions
  • Present information and ideas in a clear and understandable way which avoids jargon
  • Seek to understand the communication needs of colleagues and customers, being mindful of equality issues and the diverse needs of the range of people we work with
  • Choose the most appropriate method of communication for the situation, seeking to avoid using one fixed style or approach
  • Communicate with colleagues and customers in a manner which is clear, fluent, accurate and concise

Position Specifics

  • Start date: Immediate
  • Probation: All our employment contracts comply with the Cyprus labour law
  • Monthly Salary: Excellent overall package will be offered to the successful candidate
  • If interested, please email an updated CV and Cover letter to

All applications are treated in the strictest confidence

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